Voice

Imperial Filtration voice built on giving the customer the best value proposition in order to help them make an confident purchase.

We want to show that not only are we the dust collection experts but dust collection filters is all we do. They should feel confident coming to our site to seek advice, develop a report and purchase filters. We want to develop returning customers with our expertise and professionalism.

SOCIAL VOICE

TONE:

• Confident and Assured:
We are the experts, and our filters are superior.

Customer-Focused: We understand the challenges our customers face and how our filters solve them.

Problem-Solver: We position our filters as the solution to common dust collection problems (e.g., customer service, frequent filter changes, high operating costs).

Educational: We share valuable insights and tips related to dust collection and filter maintenance.

STYLE:

• Short, impactful, and visually driven:
Utilize high-quality images and short, engaging videos to showcase our filters.

Benefit-oriented: Focus on the advantages of using our filters, such as increased efficiency, reduced downtime, and cost savings.

Direct and persuasive: Clearly communicate our value proposition and encourage customers to choose our filters.

Use of social proof: Share customer testimonials, case studies, and industry certifications to build trust and credibility.

EXPERT VOICE

TONE:

• Authoritative and knowledgeable:
Position Imperial Filtration as the industry expert in dust collection filters.

Problem-solving focus: Emphasize how our filters address common dust collection challenges faced by businesses.

Technical yet accessible: Provide in-depth technical information while making it easy for customers to understand.

Customer-centric: Focus on providing valuable resources and information that help customers make informed decisions.

STYLE:

• Professional and informative:
Use clear, concise, and well-structured language.

Data-driven: Incorporate technical specifications, test results, and case studies to support claims.

Visually appealing: Utilize high-quality images, diagrams, and videos to enhance the user experience.

Call to action: Encourage visitors to contact us for a quote, request a sample, or download resources.

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